Items where Author is "Ferina, Natasha"

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Ferina, Natasha (2013) Pengaruh Kualitas Layanan dan Kepuasan Konsumen Terhadap Loyalitas Konsumen Pada Hotel Alila Pecenongan Jakarta Pusat / Natasha Ferina / 26090503 / Pembimbing : Rita Eka Setianingsih. Institut Bisnis dan Informatika Kwik Kian Gie, Jakarta.

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