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Wolor, Christian Wiradendi (2013) Pengaruh Brand Trust, Customer Satisfaction, Customer Delight terhadap Customer Loyalty melalui Customer Commitment pada Magnum Cafe Jakarta / Christian Wiradendi Wolor / 24090178 / Pembimbing : Dergibson Siagian. Institut Bisnis dan Informatika Kwik Kian Gie, Jakarta.