Items where Author is "Steffen, Eric"

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Steffen, Eric (2018) Pengaruh Kualitas Produk dan Kualitas Layanan Terhadap Loyalitas Pelanggan pada Cafe UPNORMAL Sunter Tahun 2018 / Eric Steffen / 22140011 / Pembimbing : Tumpal JR Sitinjak. Institut Bisnis dan Informatika Kwik Kian Gie, Jakarta.

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